Brought in a necklace that was a gift and not bought here They replaced a piece on it and didn't charge me. This is a local business that my husband and I frequent often for gifts and personal purchases. I have been always pleased with this jewelry store.
I buy a lot of my jewelry at estate auctions and when I win something that I suspect may be valuable, I always bring it to Cooper & Binkley for an appraisal. The staff are exceptionally friendly and honest, and the appraisal turnaround time is quick.
Whether a piece appraised for $3,000 or $200, I’m always happy with the service I receive.
I’ve used Coopers for all my years in Brighton & have always been impressed with their professionalism, knowledge, fair pricing & the amount of time it takes to have something repaired. I’ve had friends tell me they don’t go to Cooper’s because they Think they’d be expensive. They couldn’t be more. I trust them totally with my valuables
Whether I'm going to purchase a new piece of jewelry or have one repaired, this is where I go. All of the staff is great and very knowledgeable. I never feel rushed and can always add something to my"wish list". Pricing is reasonable and if it's not in the budget there are less expensive alternatives. And even if I don't buy I'm still welcome to browse, get my rings cleaned and get a chocolate kiss.
I have two very special rings my children gave me 20 years ago this year for Christmas. One is yellow gold and says M❤️M, the other white gold, with 3 small diamonds; representing the past present and future.
I had taken one ring to be cleaned up, and the other to have a decorative prong fixed. Upon picking them up, I was mentioning how long I had these, and the MOM ring having a couple near escapes; I can’t wear one without the other. The very kind salesgal suggested having them joined together; it would stop the movement of them rubbing together, which she could see already the ware on the white more delicate ring. I was so thrilled and thanked her for wonderful idea!
I picked the duo up yesterday, and they are so beautiful standing together, without the gold ring spinning around.
I can’t believe I never thought of it before. Had I not shared my little story of them always together...
Thank you Cooper & Binkley for everything you do for our community, plus so much more.
My family has been going to Cooper & Binkley for over 20 years. When I got engaged I knew this was exactly where I wanted to go. Kathy was amazing and helped me design my own wedding band with a family diamond. I love the result and would suggest this jeweler to anyone.
helped me put my three rings into one beautiful ring. The diamond fell out of my wedding ring and she figured out how they would all look great together. Tony did great job working it all out for us. I will be back as a customer.
About 15 years ago I had my engagement and wedding ring melted down and diamonds and gold put into a bracelet. They did a magnificent job - it's absolutely gorgeous. I'd recommend this Jeweler anytime. They do lovely work.
We took my wedding ring of 31 years into Mark to have it resized and possibly reset. My ring was missing a few prongs and we were so fortunate my diamond wasn’t lost. We talked about a new setting with potentially adding two diamonds to the pear solitaire. I sent Mark a picture of my favorite and he reproduced it with my solitaire pear and two proportionate side pear diamonds. It is absolutely gorgeous and so what I wanted. I wanted something that was “me” and that is absolutely what he delivered. He didn’t try to do more than I wanted. He listened to me and my ring is “me”.
They are a great hometown jeweler truly here to help! Whether it be with a cleaning, repair or sale, they are dedicated to taking care of everyone equally. I enjoy supporting local and am so glad I found this gem!
Purchased an Alex & Ani bracelet for a friend. Customer service was fabulous!! Had my 3 year old granddaughter with me and she was entertained with trains and when she was about to have an accident in her pants they were kind enough to let her use the bathroom which is not for public use. I was so grateful! I'm definitely going back. So many beautiful things in the store!
I came in the day before my mother's birthday to find a nice pendant. I was pretty nervous/anxious because I am not an experienced jewelry shopper, I had procrastinated way too long (her birthday was the next day), and I ended up getting there later in the afternoon than I had wanted.
However, shortly after walking into their doors, I began to feel more comfortable. Everyone in the store was super helpful, going over what was in stock and what might be available for overnight delivery. More importantly, they all were focused on finding something that fit my desired criteria. I never felt pressured to look at anything I was not interested in.
In the end, I went with a semi-custom made piece centering around a beautiful gem that the owner showed me while the manager and others were looking up other options. While I was there, I think I met everyone on staff, including the goldsmith, and felt like the whole place was energized to make things happen in time for my Mom's birthday the next day.
It all worked out. We picked up the pendant on my Mom's birthday (on the way to a delicious dinner at Brighton Bar and Grill) and she was blown away by the beauty of her new pendant. Everything about this process went smoothly, and I am extremely happy with the pendant, which I believe I could stare at for hours... sinking into the beauty of its sparkly sublime blue zircon.
Cooper and Binkley Jewelers made getting my engagement ring a wonderful experience! From beginning to end, I was able to relax and enjoy the experience knowing that I had such a great team behind me! I couldn't have asked for a better experience!
Thank you so much!
All of the staff is extremely friendly and helpful. They'll recognize you when you walk in the door, and help you any way they can. They have a great selection in the store, and if they don't have it they'll get it for you quickly. They also have a jeweler on site, so no need to wait weeks to get your ring resized.
All the staff at cooper-Brinkley were friendly and helpful. They fixed my ring and then went out of their way to ensure I didn’t have to make another trip. There was a miscommunication when I wanted the gold finish textured, but they took it back and the jeweler finished right away while I was still there. Love this place and will go again. Looking forward for to the trunk show!
This place is unbelievable. You want a good deal and and friendly service this is your place. Mark was amazing at letting you know your options and can help design an amazing ring. Best part is they treat you like family not a number like the big stores.
Great customer service, very pleasant and knowledgeable staff.
They took diamonds from my old wedding ring and made a beautiful necklace pendant and a set of ear rings from it. Turned out stunning. Highly recommend this business for buying or customizing jewelry.